Attn: General Manager
We have had a long and very satisfying relationship with your firm over the 25 years we’ve lived in South Russell. We have never had a bad experience with your products or your personnel.
Last weeks service call was no exception. Steven came out - the latest in a long line of great technicians since you installed our air conditioning in 1980 and our new furnace in 1993. Steven, who’s been here before, examined our furnace and air conditioning system and pronounced it in excellent shape. He gave me some tips about new filter systems and how we might want to upgrade the system.
Our HVAC system continues to work wonderfully. This was just another neat Cleveland Air Comfort experience for the Hiltys.
Keep up the good work; we like your entire staff treats customers with respect, and it is such a good tactic to walk around customer’s homes in stocking feet. My wife thinks that may be the ultimate consideration for customers.
Just thought you’d like to know your team is doing a great job from our corner of the world.
Ginny and I want to thank you for the expert job your men did on installing our furnace. Rich and Ron, your installers, were very professional, polite and very, very neat. The basement was cleaner after they finished than before they started.
We have never had your house so comfortable and hold heat like it does. We cannot hear the firnace at all and our house is very evenly heated.
We thank you for all the questions you answered for us and the time you gave us explaining the benefits of the new types of furnaces. We are very satisfied and would recommend your company to anyone.
To all the folks at Cleveland Air Comfort,
My big old husky-lab-bear sure loves his new AC. Come to think of it, so do I. Sure got it put in at the right time-didn’t I? It’s working great!
As you are aware, your company installed a new furnace at our home earlier this week. We are pleased with the process but I am compelled to go further and comment upon your employees that rendered the service.
Lois, and I both commented upon the appearance, courtesy and eagerness of each to offer information when asked.
I’m sure you are aware of their capabilities and demeanor and you should we’ll be.